buildNo Tools Required

• The fitting between housings components does have any external screws that can become filled with biological growth over a long deployment period.

• trending_upExtendable for Accessories

  • Multiple DeepEXT housing extensions can be attached together to lengthen the Deep underwater camera housing by an additional 5”.
  • • Camera		Compatibility ( Y N )
      HERO5		✘
      HERO5 Session		✘
      HERO4 Black		✔
      HERO4 Silver		✔
      HERO4 Session		✘
      HERO (2014)		✘
      HERO3+ Black		✔
      HERO3+ Silver		✔
      HERO3 Black		✔
      HERO3 Silver		✔
      HERO3 White		✔
      HERO2		✘
      HERO		✘

      Compatible with the GoPro HERO3 and HERO4 cameras.

      Frequently Asked Questions

      How do I mount the Deepwater Housing? 

      The Deep housing does not include a tripod or footings. The Deep camera housing has three ¼ -20 threadded holes for mounting or connecting accessories. The Deep s mounting points are located at the top and bottom of the camera housing as well as the middle of the end cap. The housing extension (DeepEXT) does not provide additional mounting holes.

      How large is the Deepwater Housing and what does it weigh? 

      The Deep housing weighs 2.690 lb (1.220kg) and has the following outer dimensions: Length 3 ¼” (8.25cm), Diameter 4 ¼ (10.8cm). The housing extension (DeepEXT) weighs 2.415 lb (1.095 kg) and has the outer dimensions: Length 6 ¼ (15.9cm), Diameter 4 ¼ (10.8cm).

      How many batteries can fit inside the DeepEXT housing extension?

      The DeepEXT housing extension has a 3⅓” internal diameter and provides an additional length of 5⅓” that can be used to house up to three V15 battery packs or other accessories.

      If I need more space, can I attach multiple DeepEXT extensions together?

      Yes. Multiple DeepEXT housing extensions can be attached together to lengthen the housing by an additional 5⅓ each.

      How long will the battery last before it is discharged?

      How long the battery will last depends on many factors such as the camera you are using and the shooting schedule you have programmed. Use our Time Lapse Calculator and Table of Power Consumption figures to help make an estimate.

      The HERO4 camera provides approximately 1-2 hours of total video recording time without external batteries at room temperature. Each V15 provides about 3 times the recording length of the standard 4.4Wh HERO4 battery. Using 3 x V15 batteries, you can expect 10 times the standard GoPro battery life. Coupled with the power saving features of the Blink controller, you can adjust the time lapse interval between images or schedule specific recording times to be able to deploy for many days or weeks.

      If you are taking time lapse images, calculations can be done using our Time Lapse Calculator. Keep in mind that temperature, lighting, battery fatigue, and other electrical inefficiencies will prevent the camera from using the full battery capacity.

      Why is Always On mode important for an external battery pack?

      Most of the USB battery packs on the market have an automatic power saving feature which turns off the battery if the battery is not constantly supplying power to a device. If the GoPro is powered off between triggers, the external battery might shutdown due to inactivity. Often, this feature is not even mentioned in the battery description, and only discovered when you find the camera s internal battery is dead, even though the external battery packs are still fully charged. The V15 has two modes of operation, including an Always On mode that prevents the battery from automatically turning off due to periods of inactivity.

      Can the housing accommodate a wired connection?

      The aluminum housing can be drilled to safely accommodate another connector such as a cable gland that is available up to 30bar (300m), or even a SubConn connectors for use at extreme depths. There are various types of SubConn connectors to fit different requirements.

      General support can be found on our Support pages here.

      Care Instructions

      Make sure that the threads are clear of dirt and a thin layer of silicon grease is applied to the o-ring before connecting the components. It is prudent to test the housing without a camera before deploying for the first time.

      Connections between the housing should be hand tightened. Over-tightening of the housing compartments can damage the threaded connections.

      Over a long deployment, biological growth can prevent further use of exposed threaded mounting holes. If you need access to these mounting points for future deployments or to assist with disassembling the housing, make sure to plug unused mounting holes using a ¼”-20 threaded screw.

      See the Deep manual in our Resources section for further detail

      • General Time Lapse Information
      • Time Lapse Calculator

      • Average GoPro recording times in each video setting

        • HERO4 Recording Time
        • HERO3+ Recording Time
        • HERO4 Black Recording Size
        • HERO4 Silver Recording Size
        • HERO3+ Recording Size

        • The CamDo Blink controller board is typically used with our Deep Housings to provide programming flexibility while significantly reducing power consumption. Information on Blink can be found on the following pages:

          • Blink Product Page
          • Blink Quick Start Guide
          • Blink User Manual
          • Download Blink Firmware Update and View Log of Version Changes
          • Blink Troubleshooting Guide

          • Also read the FAQ s tab for more information.

            • What is your return exchange warranty policy?

              A: We have a 15 day return policy for unused products. Product must be in original packaging and in new condition. For orders (over $1,500) and or physically larger items (e.g. enclosures), a restocking fee of 10% will apply. Return shipping is the responsibility of the customer.

              If the product is opened or used, the product can be returned within 15 days (except SD Cards and GoPro cameras which cannot be returned once opened). A 20% restocking fee will apply for refurbishing opened product. Return shipping is the responsibility of the customer.

              If you are having trouble with the product, make sure you check our support area on the website for our Quick Start Guides and Product Documentation. Should you need additional help please contact [email protected] however, please ensure you have submitted all of the information in the form first as our support team will ask for this information on our first reply email and it will save time: https: cam-do.com search?type=page&q=ticket+support&view=search-support&submit=Search

              Should you consider the product be faulty you can request to return the product within 6 months for our assessment. If the product is confirmed to be faulty by CamDo, return shipping costs will be refunded along with a full product refund (except SD Cards and GoPro cameras which cannot be returned once opened). Should the returned items be confirmed functional, a 25% restocking fee will apply to the refund. To initiate a return or exchange, please contact [email protected] to receive an RMA number. Do not ship a product back to us without an RMA number. We will examine all returned items to confirm their condition and contact you regarding the status of your refund. Upon acceptance, please allow 2-3 weeks for the refund to process once the item is received.

              We cannot support IT wifi network router modem issues as there are too many variables. Please talk to your IT department specialist support team.

              Any dismantling or modification(s) to CamDo products will void any warranty and cannot be returned.

              GoPro products: HERO5 camera warranty issues are to be handled directly with CamDo. Any warranty issues with HERO6, HERO7, HERO8 and HERO9 cameras are to be handled directly between the customer and GoPro USA. Check out their warranty page here.

              LumeCube products: Any warranty issues with LumeCube products are to be handled directly between the customer and LumeCube USA. Just email [email protected] and they will take it from there. Check out their warranty page here.

              Both GoPro and LumeCube are very responsive and is how their distribution model works – it is much quicker to get warranty response by emailing them directly.

              EQUIPMENT PERFORMANCE LIMITATIONS

              CamDo equipment is not fault-tolerant and not designed, manufactured or intended for use in extreme temperature or weather conditions, security surveillance, life support, emergency situations, hazardous or mission critical activities. You use CamDo equipment at at your own discretion and risk.

              LIMITATION ON LIABILITY

              The replacement warranty is as per the warranty section above. In addition, the replacement warranty is the whole and sole liability for the product. There are no other warranties, expressed or implied. Use of CamDo products confirms your agreement that CamDo Solutions Inc and its distributors will not be liable for any damages from or relating to CamDo Solutions Inc products. Please also note the Equipment Performance Limitations above.

              Product Code: HDE02

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